Producdts

1. How do I serach products?

Use our search box. Type in a keyword or part number to have our shopping cart provide that match that search term.

 

Payments

1. what payments do you accept?

* VISA/MasterCard. Your card will be processsed with Strip Secure payments. 

2. Is my information is securing using this site?

Absolutely! Our Secure Software(SSL) is the industry standard and among the best software avalibale today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the internet.

Shipping

1. Do you ship New Zealand?

we only ship Auckland at moment and free shipping if your order amount is more than $35. If your order under $35 we charge $5 for each deliver. 

2. Where you ship goods from?

Auckland

3. what is the shipping cost?

we offer free shipping if your order over $35 otherwise we charge $5 each deliver. 

4. what is the shipping time?

From order verification, we deliver in 24 hours after the order is placed.

5. What if my address is wrong?

if your address is not avaliable, we will send you an email or call you. Please be sure to check your email within 24 hours of placing your order. we will do everthing we can to fufill your order.

6. I have not received goods. what can I do?

Please E-mail to  info@bestbest.co.nz

7. How to cancel my order?

Genearlly speaking, only when the order has not yet been shipped can it be cancelled. 

 Return & Refunds

1. What items are returnable?

• In original condition: resell-able
• Unused or undamaged
• In the original packaging
• we charge deliver and pick up $5

2. How do I return a product?

Once you have alerted us you wish to make a return through an email contact. we will email you a link to start the easy return process.